01
Follow the firm’s playbook.
Ask approved questions and explain next steps.
Sign · Voice Intake
Answer every call with the right intake policy.
Handle routine intake, capture the conversation, and escalate the calls that need your team.
Book a DemoVoice intake
ReadyCall answered
After-hours employment inquiry
MatterEmployment
SignalUrgent deadline
NextWarm transfer
Open call record
How it works
Keep every answered call visible to the team.
Mimos stores what was said, why the call was routed, and what should happen next.
02
Escalate the right calls.
Route urgent or qualified inquiries with context.
03
Save the full record.
Keep the transcript, summary, and follow-up together.
Human review stays visible. The firm sets the playbook and receives escalations.
What your team gets
Finished work, ready to use.
Firm-specific scripts
Configure approved questions, routing, and escalation.
Warm transfers
Route high-priority calls with context attached.
Post-call review
Inspect transcripts for missed details and follow-up.
Works with
Phone · Call routing · SMS · Mimos Intake · Firm policies
See it in your operation